1. Overview
Branch Out Tree Care ("we," "us," or "our") is committed to protecting the privacy of individuals who opt in to receive
SMS text messages from us. This policy describes how we collect, use, and protect your information in connection
with our SMS messaging program.

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2. Information We Collect
When you opt in to receive SMS messages from Branch Out Tree Care, we collect your mobile phone number and
any information you provide in connection with your opt-in consent, including your name and contact details submitted
through our website contact form.

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3. How We Use Your Information
We use your mobile phone number solely to send you conversational messages related to scheduling, appointment
confirmations, service updates, and responses to your inquiries. We do not use your information for any purpose
beyond the scope of our messaging program without your consent.

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4. Data Use and Protection
Consumer personal data, including phone numbers and SMS opt-in data, will not be sold, shared, or transferred to
external organizations. This commitment applies except where use is strictly necessary to provide the messaging
service or where disclosure is required by law.

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5. Data Retention
We retain your mobile number and opt-in consent record for as long as you remain subscribed to our messaging
program. Upon opting out, your data will be removed from our active messaging list within a reasonable period.

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6. How to Opt Out
You may opt out of receiving SMS messages at any time by replying STOP or UNSUBSCRIBE to any message. After
opting out, you will receive a confirmation message and will no longer receive SMS messages from us.

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7. Help
For assistance, reply HELP or INFO to any message, or contact us directly. Company contact information below.

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8. Contact Information
Branch Out Tree Care
Phone: (805) 969-7588
Email: loveyourtrees@branchouttreecare.com
Address: 308 Palm Ave., Santa Barbara, CA 93101
Website: https://www.branchouttreecare.com/contact
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9. Changes to This Policy
We may update this policy from time to time. The current version will always be available on our website at
https://www.branchouttreecare.com.

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10. Questions about this SMS Privacy Policy or Messaging Program
If you have questions about this SMS Privacy Policy or our messaging program, please contact us through the
consumer contact method provided on this website.
Safeguards and Restrictions on Use of SMS Opt-In Data:
● We maintain safeguards and restrictions designed to prevent unauthorized sharing of user data.
● Access to SMS opt-in data is limited to authorized personnel only.
● Authorized personnel may access SMS opt-in data solely for approved business purposes.
● Your data will not be transferred to external organizations.

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Branch Out Tree Care – SMS Privacy Policy